After her recent promotion from Assistant Community Manager to Community Manager at French Place Apartments, in San Antonio, TX, Betsy took a little time out of her day to talk Venterra with us! We’ve made a Leader Promise to “strive to promote …
Make a Career Out of Making a Difference
We'll be Closed on Thanksgiving... for a GREAT reason.... Read More »
With Thanksgiving upon us and the holidays right around the corner we are thrilled to announce new and exciting changes to our Holiday Hours that will mean our employees will be enjoying more time with their families this year and into the future! In a continuous effort to find the right balance between the customer experience and the employee experience, we are pleased to announce a number of improvements related to Holiday Hours! In addition to the holidays we have had off in the past, our schedule now includes even more paid days off! Our teams will now be enjoying the following additional days away from work: Good Friday (in addition to Easter which we've always had off) Black Friday (in addition to Thanksgiving Day which we've always had off) Christmas Eve (regardless of the calendar day that it falls on and in addition to Christmas which we've always had off) New Year's Eve (in addition to New Year's Day which we've always had off) As much as we love having an opportunity to serve our residents and prospects, we also need to make sure our employees know just how much we love them, too. There's no better way to do this than giving them an opportunity to spend more time with the most important people in their lives... their families. Extra time off during the holidays not only means our teams get more of a chance to enjoy holidays with loved ones, but it also means that our current and future residents will enjoy employees who will be coming back to work with a little extra pep in their step. As a result, we'll ultimately end up with residents who are thrilled to continue to call a Venterra community home. We are pleased to provide this enhancement to our Employee Experience. Improvements like these are made possible by our commitment to continually improving our operations, and the resulting success this has allowed us to enjoy with our operating performance. A huge "Thank You!" to our employees for the important role they play in achieving this collective success. Happy Thanksgiving and Happy Holidays!
Hot Jobs of the Week... Read More »
Ready to be the next hot thing at Venterra? We're always looking for great people to join the team. Check out our featured property management jobs below! Assistant Manager - Fairways (League City, TX) Maintenance Technician - Katy, TX Better Living Consultant - Park at Waterford Harbor (Kemah, TX) Better Living Consultant - Preserve at Colony Lakes (Stafford, TX) Make Ready Technician - The Phoenix (Ft. Worth, TX) Make Ready Technician - Sheldon Palms (Tampa, FL) Make Ready - Preserve at Old Dowlen Porter - Downtown Houston,TX View all of our current open property management job opportunities! See a position that would be perfect for someone you know? Refer them to us for their job search and you could be $250 richer!
Betsy's Promotion to Community Manager... Read More »
After her recent promotion from Assistant Community Manager to Community Manager at French Place Apartments, in San Antonio, TX, Betsy took a little time out of her day to talk Venterra with us! We've made a Leader Promise to "strive to promote from within" and Betsy's journey is another great example of us making good on that promise. Hear what Betsy has to say in the video below!
High Achievers Coming Through!... Read More »
An employee being a High Achiever means they are a top performer in their position in our organization. These employees receive a $175 bonus and are eligible to receive an additional amount for each consecutive quarter that they make High Achievers. First time winner = $175 Second consecutive quarter = $375 Third consecutive quarter = $525 Fourth consecutive quarter = $700 + 2 airline tickets to anywhere in the Continental U.S. or $1000 CASH! Congratulations to Danyer Rodriguez for accomplishing High Achiever 6 quarters in a row! Maintenance Manager, Experience Leader High Achievers! The Maintenance Manager High Achievers award is designed to recognize those individuals that perform to the top of their peer group. It is based on Maintenance accountabilities to include Make Ready Performance, Service Request Performance, Maintenance Audit Score and Financial Performance. These accountability scores are averaged together to create a single property score. The top 10% scoring Maintenance Managers receive the High Achievers designation. (as listed below from left to right: Danyer, Josue, Amarildo, and Matthew) Employee Property Grade Consecutive Danyer Rodriguez Falcon Square 100.00% 6 consecutive - $375 Josue Cortes Cypress Pointe 100.00% 2nd consecutive - $375 Amarildo Latapie Forest View 100.00% 1 Matthew Dobias Villa Lago 100.00% 1 Community Manager, Experience Leader High Achievers! Each quarter, all CMs are ranked using their combined accountabilities score. The top 10% will make up the High Achievers for that quarter. Where there is a tie, all are considered High Achievers. Accountabilities are defined as: NOI Targets – Revenue NOI Targets – Controllable Spending Customer Service Scorecard Inside Customer Service Scorecard Outside Customer Service Scorecard External Quality of People (Inside and Outside) (as listed below from left to right: Nicol, Michelle, Vanessa, Miguel, and Lauren) Employee Name Property Acct Score Nicol Brown Villa Lago 92.00% Michelle Meigs – 2nd consecutive - $375 Balmoral Village (previously Park Manor) 88.00% Vanessa Sullivan – 2nd consecutive - $375 Westover Oaks 88.00% Miguel Garcia Champions Green (previously Sweetwater) 79.00% Lauren Moseley Tuscany at Lindbergh 79.00% Assistant Community Manager, Experience Maker High Achievers! Each quarter, ACMs must achieve 3 specific metrics: Delinquency, Bad Debt, PRT. Out of those that have met the three metrics, we will then take those that scored in the top 10% on the Customer Experience Scorecard (Inside & External) to be selected as High Achievers. In summary, these individuals must meet the following criteria to be an ACM High Achiever: Delinquency (Del)- Need to achieve less than .40% in order to qualify Bad Debt (BD) - Meet and or exceed budget expectation for the quarter Previous Resident Management Tool (PRT)- Utilize the Previous Management Tool and send files to the collection agency thus making Gold-Star Customer Experience Scorecard (CES)- Score in the top 10% (As listed below from left to right: Ashley, Brandi, Frank, Zuly, and Bettie) Employee Name Property Ashley Johnston Forest View Brandi Polvado Willow Springs Frank Damian Silverbrooke Zuly Lozano – 2nd consecutive - $375 Champions Green Bettie Lyerly Preserve at Colony Lakes (previously Ravinia) Better Living Consultant, Experience Maker High Achievers! Better Living Consultant High Achievers are determined by measuring two core performance metrics; the number of leases that have moved in during that quarter and shop scores. The top two leasers of each of these categories: properties above 375 units, between 250 – 374 units and less than 250 units are awarded the designation. There is also a 96 minimum average score needed for the on-site & call score (where a BLC was not shopped in the quarter, they would solely be eligible based on the number of leases). (as listed below from left to right: Kara, Kimberly, Joanna, Ivelis, Elizabeth, and Margarita) Leasing Agent Property Name Units Leases Shop Score Kara Wilkinson Landings 724 28 99.5 Kimberly Davis Amber Place 392 28 n/a Joanna Reynolds West End Lodge 360 39 n/a Ivelis Rodriguez Park 9 356 60 n/a Elizabeth Metts – 2nd consecutive - $375 Riverstone 248 36 98.5 Margarita Figueroa Villa Lago 204 31 99 Congratulations to these High Achievers and good luck to everyone next quarter!
Share Opportunities. Make a Difference.... Read More »
Our company is always looking for exceptional people to join the Venterra Realty Team. You can make a great impact to our organization by referring amazing individuals to become a Venterra Employee! If you know someone that would be a greatt fit for any of our property management jobs you could receive a $250 Visa Gift Card if your referral is hired (after 3 months of employment). What a great way to put some extra cash in your pocket while making a difference in someone's life! Check out all of our currently open property management jobs! In order to be credited as the referrer your applicant will need to select “Referral” in the “Source” field on their application under “How did you hear about us?” and will need to include your name and email address in the “Referred By (Name)” field as shown below. Thanks in advance for helping to do your part to make us an even better organization by sending great people our way!
Check Out Our Glassdoor.com Rating!... Read More »
Just as many residents read community reviews when choosing a place to live, employment candidates often read company reviews during a job search. Glassdoor is dedicated to “helping people everywhere find companies they love.” They strive for this goal with their growing database of more than 6 million reviews and consider themselves “the world’s most transparent career community.” Glassdoor's goals of transparency are in line with our Core Value of "Candor and Openness," so we love that our team and those looking to join it have a place to turn to provide insight into Venterra. We've received some great feedback from our employees and candidates on the site so far! Below are a few of our highlights. High Overall Glassdoor.com Rating Take a look at the chart to the left that reflects our overall rating as compared to many of our competitors. Our 4.7 out of 5 rating is a reflection of our dedication to and an understanding of the needs and wants of our team members. High Recommendation and CEO Ratings: Our reviewing employees have overwhelming shown that they would recommend us for employment to friends and family and that they approve of our CEO, John Foresi. Open Company Status: We were awarded this designation by taking extra steps to create as much transparency as possible by responding to our employees' reviews and providing our job seekers with accurate company information, photos, and reviews. If you are considering a career with us we'd like to invite you to take a moment to see Venterra through the eyes of our team members and get a feel for what to expect from our interview process by checking out the Venterra Realty Glassdoor profile or by clicking the glassdoor.com logo above!
Ready to apply? Know what to expect!... Read More »
One of our Core Values is "Candor and Openness," because we know that setting clear expectations and having upfront, honest conversations plays a huge part in making us a successful organization. So why not do the same in our recruiting? If you are taking the time to apply for a property management job with us, we think it's only fair that you know what to expect along the way. We also know that applying for your dream job can be a scary thing! Seeing the road ahead will hopefully help to calm those butterflies, so that we can get to know the real you. So relax, take a deep breath, and check out the image below to get a feel for the small steps that could lead to a big leap into a future with Venterra! Know someone who would be a great fit at Venterra? Refer them to us for their job search and you could be $250 richer!
Opportunities by Division
Melanie Thompson, Assistant Property Manager at Zang Triangle & Stephanie Burns Property Manager at Estancia at Morningstar
Rogelio Gil, Estancia at Morningstar Apartments Make Ready Technician
Eastin Isaac, Recruiter / Brand Specialist & Robin Finney, Marketing Content Specialist
The Venterra Skinny
With Thanksgiving upon us and the holidays right around the corner we are thrilled to announce new and exciting changes to our Holiday Hours that will mean our employees will be enjoying more time with their families this year and into the …
An employee being a High Achiever means they are a top performer in their position in our organization. These employees receive a $175 bonus and are eligible to receive an additional amount for each consecutive quarter that they make High Achievers. First time winner …
A big “thank you” goes out to the Austin team members who supported the fight against breast cancer on Sunday November 11th! The following individuals participated in the Austin Race for the Cure: Jessica Shaw Cele Garcia Stephanie Perez Joey Zamora …